Refinni - Privacy Policy
What type of information is collected:
We receive, collect and store the information you enter on our website or provide us in any other way. In addition, we collect the IP address used to connect your computer to the Internet, login data, e-mail address, password, computer and internet information and purchase history. We may use tools to measure and collect a lot of navigation information, including page response times, total time spent on certain pages, page interaction information and methods used to leave the page. We also collect personally identifiable information (including name, email, password, communication methods), payment details (including credit card information), comments, feedback, recommendations and personal profile.
How and why the information is collected:
When you conduct a transaction on our website, as part of the procedure, we collect the information of individuals provided such as your name, address and email address. Your personal information will be used for the specific actions below only:
1. Providing and operating the Services;
2. To provide our users with ongoing customer service and technical support;
3. We may contact our visitors and users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or aggregated non-personal information, which may be used by us or our business partners to provide and improve our related services;
5. To comply with all applicable laws and regulations.
How our visitors’ personal information is stored, used, and shared:
Our company is hosted on the Wix.com platform. Wix.com provides an online platform that allows us to sell products and services to our customers. Your information may be stored in Wix.com’s databases. Wix.com stores your information on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the security of credit card information for our store and its service providers.
How we communicate with visitors to our website:
We may contact you to notify you regarding your account, to help resolve an issue related to your account, to resolve a payment dispute, to collect fees or debts owed, to conduct surveys or questionnaires, to provide updates about our company, or for any other reason necessary to review our agreement with you in accordance with local laws. To do this, we may contact you via e-mail, phone, text message, and postal mail.
Updates to the Privacy Policy:
We have the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will be posted immediately upon their publication on our website. If we make material changes to this policy, we will notify you so that you are aware of what information we collect and how we use it.
Questions and Contact Information:
If you no longer want your personal information to be collected by us, please contact us via email at contato@refinni.com or through our contact form available on this website.